FAQ's

  • q-iconWhere do you ship to?

    The DVD’s are shipped to any location in the USA and many foreign countries with a reliable postal system for free. Here is the complete list of Countries. Sorry if yours is not on the list. If your country is not on the list, email me at the contact page and I will tell you if it is possible and what the cost estimate will be.

    Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Republic Of Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Republic Of Serbia, Singapore, Slovak Republic, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vatican City.

    If you live in a country not on this list you can purchase the DVDs directly from the publisher, but you will have a shipping charge. Click here to order to another country with shipping charge.

     

  • q-iconI don't live in the USA. Will your dvd's work in my dvd player?

    EASY answer: If an American made movie dvd (made for the American and Canadian market) displays on your TV, then the dvd’s will work. If they don’t display you will need to get help to program your player and TV to display movies for the American market. HARDER technical answer: The DVDs are locally produced in NTSC format and DO NOT have a regional security code like movies. USA and Canada TV’s need NTSC formatted signals for display. Outside the USA and Canada TV’s need PAL formatted signals. Most modern DVD players will play NTSC DVDs and PAL formatted dvd’s, and can convert NTSC format to PAL format for a PAL TV, and that includes many of the small, portable players. So will most newish TV sets,(2000+) though you may have to call up the menu system and select an NTSC option. Older TV’s outside the USA and Canada must have PAL formatted input, which needs to be converted by the dvd player or converter box from NTSC to PAL. More information click here.

  • q-iconMy mother can't hear, Do you have closed captioning?

    The Complete Fitness DVD’s do not contain closed captioning. The Balance and Chair Programs. are closed Captioned.

  • q-iconWhy are your DVD's only 30 minutes long?

     

    When I instruct a senior exercise class in person, they will run about 50 to 60 minutes. This is mostly because of the time, effort, and money involved in attending a formal exercise class. At home, 30 minutes is more appropriate. Not too long, and not too short. You can get a fine workout in 30 minutes. It allows you to plan your day much better. Each DVD has just the right amount of stretching and strengthening.

    When I made these DVDs, I realized seniors would watch them regularly. For this reason, I avoid excess conversation and just get right to work. I planned every exercise, so that you would get a well-rounded routine, all in 30 minutes.

  • q-iconWhat do I need to exercise along with the dvds?

    For the Complete Senior Fitness Program

    You will need these 3 props to exercise along with these dvds
    Resistance tube or band
    I have found these resistance tube exercisers at all the big box stores in the sports section. They are usually 48 inches long and have a handle at either end. These are easily obtained at your local big box store. These resistance tubes are for upper body strengthening, and also come in handy for a lot of endurance work while standing up.
    Children’s Ball
    You may have one already. Get a small plastic ball you can hold in one hand. These work best. Let out some air so you can get a better grip on the ball. Even a tennis ball will do in a pinch. I use a light, tacky, playground ball in the videos with some air taken out. this makes it easier to hold with one hand. I use these for warm ups, stretches, and some strengthening exercises.
    Yardstick or dowel
    Find a yardstick or wooden dowel for the stretching exercises. Yardsticks work great because we usually have one some where in the house. Wooden dowels work wonderfully and are in the craft section. Most are about 36 inches long. These are great for stretching and also for fun balance activities.

  • q-iconWhere Can I purchase the 3 exercise props?

    You can find them in any big box store like Target, Sears, Kmart, Walmart. You can also view my recommendations from Amazon.com below.

  • q-iconHow do I exercise along with the dvds. What are the instructions?

    This is a very simple program. Just watch each dvd once a week. Certainly don’t watch them all in one day. Spread them out over the week. For your convenience, the dvds are exactly 30 minutes long. The national Institute of Health recommends exercising for 30 minutes a day for optimum health. Many seniors cannot exercise 30 minutes. If this is your situation, start with as many minutes you can comfortably tolerate, five, ten, fifteen, etc. Don’t worry about keeping up with me! Go at your own pace. Just enjoy yourself. You will be standing and moving which is wonderful for your health! Gradually you will tolerate more and more. You will need to get an exercise band or resistance tube with handles, toy ball you can hold in one hand and a dowel or yardstick to exercise with these dvds. Determine what time of day you like to exercise, gather your props, place a kitchen chair in front of your TV and start exercising! After ordering your dvds, you will need to gather your props while you are waiting for the dvds. In the USA it takes about 7 to 10 days to receive the dvds. For orders outside the USA it can take up to two weeks

  • q-iconDo you offer a guarantee?

    Yes. Just email me back within 30 days and I’ll refund your purchase price less taxes and shipping. You can keep the dvds or pass them on to someone else. Remember, everyone has different likes. Please watch clips above from the dvds to see if they are right for you.

  • q-iconI would like to buy the dvds. What props do I need to get?

    You can purchase your own equipment easily. The resistance bands are sold at all your big box stores. You can use resistance bands or tubes. In my video I use a medium resistance 48 inch tube with handles. Balls are also easily obtained at your local store, preferably one that can be held in one hand and bounced on the floor. A wand can be a yardstick or wooden dowel, or even a piece of pvc tube from home depot.

  • q-icon I'm really only concerned about my balance.

    You are in good company! Balance is the primary problem in most seniors. The balance dvd specifically works on your balance, but the other dvd’s also contain activities which help balance.

  • q-iconDo you have anything for free on this website?

    Yes. You can download my free ebook containing over 80 senior exercises for every major muscle group. Also balance exercises and back and trunk exercises. There is also a free 30 day program in the back of the ebook.

  • q-iconCan I only buy one dvd?

    The dvds are a set, and currently are not sold separately.

  • q-iconWhat is on your bonus dvd?

    The bonus dvd consists of my “12 Best Exercises For Seniors” videos. These are the same videos that are on my site. The dvd allows you to watch the exercises on your tv, and scroll through to watch the one you want.

  • q-iconWho are these dvds made for? My balance is really bad.

    This exercise program was made for the average senior who has not exercised in a while or is inactive. You will need to be able to stand without a walker and follow along with instructions. I have used these exercises in my class with students in their 90’s. These seniors were mobile and did not use a cane or walker. If your balance is not good and you need a walker or have trouble standing upright, here are some suggestions. Yes, everyone is at a different mobility level that watches the dvds. I wish I could make a dvd for every type of person. What I recommend seniors do, is to do just as much as is safe and comfortable. 1. If your balance is poor, make sure you have a chair in front of you to hold on to as well as a chair behind you in case you need to sit down quickly. 2. Always hold on to the chair in front of you. 3. Begin slowly without any props, just pretend you have a ball, wand or exercise band. 4. When tired, sit down in the chair behind you and follow along as best you can from your chair. Then stand up when rested. 5. If you have a family member in the house, let then hold you by the arm while exercising, or by the belt. I have gotten a lot of requests for a series that frail seniors can use and will do that soon. I am currently working on a series only for balance problems.

  • q-iconI don't want to use PayPal. How else can I buy the dvds?

    When you check out you will have the option to use PayPal or a regular credit card. This includes Visa, MasterCard, American Express, Discover.

  • q-iconAre the exercises on the DVDs the same as the exercises on your website and in your free ebook?

    No. They are different. The DVDs are a complete fitness program for strength, balance, endurance, and flexibility. In the dvd program you will be using an exercise band, a small ball, and a wand of some kind like a wooden dowel or yard stick. I lead you through a 30 minute program for each of these 4 areas. These exercises are not the same as the demonstration exercises on the website.

  • q-iconI have recently had hip replacement surgery. Can I exercise along with these exercises?

    Do not exercise with these videos if you have had hip replacement surgery in the past 3 months. Please call your surgeon and ask if you are able to begin an exercise program that includes 1. hip flexion past 90 degrees 2. exercises that cross your legs 3. exercises that rotate your hip inward.

  • q-iconI have bad knees. Can I exercise with these dvds?

    So do I. Especially my right knee. In my dvds I avoid any exercise that would inflame my knees. You will be doing some standing marching, side stepping, lunges, and sit to stand exercises. If you keep the movements within your comfortable range you will be fine.

  • q-iconWhat is the strength of the band you use to exercise?

    I use a medium band with handles. This can be used by a majority of seniors. If you are particularly weak, get a light band. If you are a male and feel like you need more pull, get a heavy band. These are sold at all big box stores like Kmart, WalMart, Target, Sears, Sports Authority etc.

  • q-iconWhy do you use props in your dvds?

    I use props in my dvds for two reasons. First it adds variety and fun to your work out. This makes sticking to an exercise program easier. It also makes the workout more efficient and enhances the benefits of the exercise.

  • q-iconI want to show the program at my senior center.

    Great! You will need to have a band or resistance tube for each student, along with a ball and a dowel or PVC for stretching.

  • q-iconCan I watch more than one DVD in a day?

    30 minutes of exercises is recommended per day by the National Institute of Health for seniors. Start with one dvd and work your way up to two dvds if you like. The exercises are different on each dvd.

  • q-iconI can't finish the dvd because I am just too tired.

    That is ok. Some seniors can only tolerate 5 minutes of exercise. Keep at it until you are able to finish 30 minutes. In my class I emphasize that there is no competition. Everyone is different. Start at your own pace and do as much as you can comfortably perform without getting too tired.

  • q-iconWhich DVD should I start with?

    I like to start with the Flexibility dvd first. Then try the strength dvd, endurance dvd, then balance dvd.

  • q-iconDo you ship to the UK?

    Yes. The DVDs are shipped automatically from the manufacturer in Nevada when ordered to many countries in the world that has a reliable postal system. It may take 2+ weeks to get there but it will arrive. See the full list in the question above.

  • q-iconI live in China, I can't seem to order the dvds.

    The DVDs can be shipped to China, but there have been some problems that I am unfamiliar with in China when it comes to ordering on the internet from the USA likely due to security issues.  I have had some sales to Hong Kong which were delivered.

  • q-iconI ordered on Friday and the dvds were only shipped on Monday.

    The dvds are manufactured on demand and shipped from the manufacturer in Nevada when ordered. They are open Monday to Friday. DVDs ordered later on Friday or over the weekend are sent on Monday.

  • q-iconI really don't like PayPal and just want to pay by regular credit card.

    You can pay with a credit card. Simply click the order button and you will have the option to pay with a credit card.

  • q-iconCan I pay by check?

    The dvd process is automated and currently is only payable by credit card.

  • q-iconI got sick and missed two weeks of exercise. What should I do?

    This happens frequently with seniors. How many of us have gone a year without being sick. Simply start with the Flexibility dvd and do as much as you can up to 30 minutes. Then take a day off and repeat the Flexibility dvd again as much as you can. Gradually add the other dvds as you can tolerate.

  • q-iconI have a heart condition. Are the exercises safe for me?

    Make an appointment with your primary care physician and ask him or her if you can begin an exercise program. This exercise program is geared for the inactive senior and should be well tolerated. More than likely, they will be delighted you are going to start an exercise program.

  • q-iconMy hip hurts when I do the leg exercise out to the side.

    Some general muscle soreness is expected when beginning an exercise program. If you have joint pain, check with your primary care physician.

  • q-iconWhere are you located?

    Eldergym is based in Phoenix, AZ. This is where I live and work. The dvds are made and shipped from the manufacturer in Nevada.

  • q-iconI changed my mind and want to return the dvds. What should I do?

    I’m so glad you ordered and gave them a try! Don’t return them. The dvd ordering process is automated. Once you order, they are shipped from the manufacturer in Nevada and I am not able to cancel the order. So you can keep the DVDs and I will refund your purchase price within 30 days less shipping and taxes. That’s my guarantee. As soon as you email me, I will refund your account right away. I usually recommend donating the DVDs to another senior or to a senior center

  • q-iconWhat should I wear when exercising?

    I recommend using loose fitting clothing that is comfortable. Smooth bottom shoes so as not to trip on carpet.

  • q-iconWhat kind of shoes should I wear?

    I recommend smooth bottom sneakers that won’t stick to the carpet. Avoid hiking shoes that have knobby bottoms that may catch the rug and cause tripping.r?

  • q-iconDo I need hand weights for the dvds?

    For this program you will need an exercise band or resistance tube. I recommend using a resistance tube with handles. Most are sold in big box stores and are 48 inches long with handles. These work great.

  • q-iconI want to send this program to my parents. What should I do?

    You can order the program for another address. I will send the communication to the email address you include. When ordering using PayPal, make sure you add the address to your PayPal account so that it doesn’t get shipped to your home. I would also make sure they have an exercise band, ball that they can hold on to, and a yardstick or dowel to stretch. If they need props, use the walmart link above to send the props to your parents also.

  • q-iconWhat kind of chair should I use to exercise in?

    Use an armless chair, usually a kitchen chair will do. It should have an straight back to hold on to and a comfortable cushion to sit on.

  • q-iconI am 86 years old. Am I too old to exercise along with your dvds?

    What? Only 86? Let’s get started! I recommend starting at 4 days per week viewing, then increase if you want more fitness.

Strength

Build strength in your legs, back, upper body and trunk.

Endurance

Improve the function of your heart and lungs.

Flexibility

Improve the mobility of your arms, legs, neck and back.

Balance

Reduce the risk of falls and improve  leg strength.

How To Use This Program

Simply gather a kitchen chair, your 3 exercise props, then just exercise along with each video once per week like this: Monday Flexibility, Tuesday Strength, Wednesday Balance, Thursday Endurance. That's it!

Here are some clips from my Strength video to hear my voice and cueing for the exercises

Don't have props? Below are links to props on Amazon.com. This is a good option if you are sending DVD's to your parents.